Shipping policy
Processing Time Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Rates & Delivery Times
Malta (Domestic)
- Standard Shipping: €4.99
- Free Shipping on orders over €50
- Estimated delivery: 2–4 business days
European Union
- Standard Shipping: €17.00
- Free Shipping on orders over €100
-
Estimated delivery: 5–10 business days
Order Tracking Once your order has been shipped, you will receive a confirmation email with tracking information where available.
Customs & Duties For orders within the EU, no customs duties apply. For international orders outside the EU, customs fees, import duties, and taxes may apply upon arrival and are the responsibility of the customer.
Lost or Delayed Parcels If your order has not arrived within the estimated delivery window, please contact us at [your email]. Under EU consumer law, we are responsible for ensuring your goods are delivered. If a parcel is confirmed lost, we will offer a replacement or full refund.
Delivery Address Please ensure your delivery address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
Contact Crescent By An
crescentbyan@gmail.com
Country: Malta